He was diagnosed with Batten Disease, which affects between 30 and 50 children in the UK, last December. If you think you have been victim of a scam please contact us as soon as you can."ĭeclan's legs gave way on his first day of school in January last year and he then started to suffer from seizures. They might say there’s been a fraud on your account and you need to move the money to protect yourself – this is a sure sign of a scam. We encourage everyone to stay vigilant to the threat of scams and to take appropriate steps to satisfy themselves that the person or business they are speaking to, is who they believe it is. I don't even answer the phone anymore to numbers l don't know as I'm so scared."Ī Barclays spokesperson said: "Although we cannot discuss specific details on any accounts, the protection of our customer’s funds and data is our highest priority. Don't believe at all, just hang up and ring Barclays back. Vicky, who has reported the scam to Action Fraud and the Financial Ombudsman, has warned others to be vigilant. I was told to do that by somebody claiming to be from their company."
"The way Barclays put it across was, because I transferred the money over, I am to blame. I'm being made to feel like I'm to blame and I am the victim. They weren't prepared to help, even with all the evidence. I have been with Barclays from being about 17, I have been with Barclays a long, long time. Victoria said that she raised the scam with the fraud team at Barclays on the same day and they began investigating but she received a letter on May 23 to say the case had been closed.
At this moment in time I can't take him which really, really upsets me." I just feel like that's all been taken away.
In my head it was all planned, I just needed to book. "I have got a race against time to get there. His eyesight is going and his hearing is getting worse. "We went through security questions and he was reading off what shops I had been to and where I had used my card, which is why I didn't doubt he was from Barclays. I couldn't actually believe what had happened. Vicky said: "I vomited, I felt physically sick.
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